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What payment methods are accepted?

FocalPrice.com accepts the following payment methods: PayPal, credit card, WebMoney and Boleto/money transfer.

How do I pay with PayPal using a credit card?

Payment processing instructions
1. PayPal Express Checkout
1) Click the PayPal button

2) You will be redirected to the PayPal website where you can log in to your PayPal account.


3) Review your order information and click "Continue" to be directed back to our site.


4) Choose your preferred shipping method and then complete your order.


5) Order Completion


a) Guest Orders:
We recommend you log in or create a FocalPrice account for your convenience. You can even link your PayPal
account with your FocalPrice account, eliminating the need to sign in to FocalPrice after each successful
payment.


b) Other Orders

2. Proceed to checkout
1) Click "Proceed to Checkout"
2)  You will be taken to the shipping address page to add your shipping address. Click the continue
button to proceed.


3) Choose your preferred shipping method and click the continue button.

Why was my credit card/PayPal payment declined?

If you receive a notification that your payment was declined when you place an order, please contact PayPal or your card-issuing bank to resolve the issue.

You can also use FocalPrice’s Live Chat for help. If we can resolve this issue in-house, we will be happy to help you complete your order.

When payment page displays an error, what should I do?

If the payment page displays an error, please use our Live Chat service or send a message to us.Our support team will resolve the issue as soon as possible.
-The Live Chat button is located on the top right-hand corner of the FocalPrice homepage.
-To send a message, please follow these steps: Log in to "My Account" on www.FocalPrice.com,then go to "My message" → "Submit a ticket" → "Submit".

How do I use points or coupons when placing an order?

Points can be exchanged for coupons after logging in to your FocalPrice account. Please refer to the following:

 

 

Here are the instructions for using coupons:
1. Shop at FocalPrice.com and add the items that you wish to purchase to your shopping cart.
2. Key in your coupon code in the specified place to apply the discount.
3. Click either the “PayPal” or “Proceed to Checkout" button to continue.
4. Choose your preferred shipping method.
5. Complete your order.